Prontocucci Privacy Policy

At ProntoCucci, we attach great importance to the protection of your personal data. This privacy policy explains what information we collect, how we use it and what rights you have regarding your data.

1. Information collected

We collect personal and non-personal information to provide our dog sitting services. This information includes:

1.1 Personal data

  • First name, last name
  • Email address
  • Phone number
  • Postal address

Dog information (name, breed, age, special needs, etc.)

1.2 Non-personal data

  • Browsing information (IP address, browser type, pages viewed, etc.) collected via cookies or similar technologies.

2. Use of Data

The information collected is used to:

  • Provide you with our dog sitting services
  • Manage your bookings and requests
  • Communicate with you about our services
  • Improve the user experience on our site
  • Comply with our legal and contractual obligations

We do not sell or share your personal data with third parties without your consent, except when necessary to provide the requested service (for example, payment partners).

3. Cookies

Our site uses cookies to:

  • Ensure the proper functioning of our services
  • Analyze traffic on the site
  • Personalize your experience
  • You can manage your cookie preferences through your browser settings.

4. Sharing of Data

Your information may be shared with:

  • Third-party service providers (payments, hosting, etc.)
  • Legal authorities, if required by law

We require our partners to respect the confidentiality of your data.

5. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, destruction or disclosure.

6. Your Rights

In accordance with applicable regulations (GDPR and local laws), you have the following rights:

  • Access: request a copy of your personal data
  • Rectification: correct your inaccurate or incomplete data
  • Erasure: request the deletion of your data
  • Opposition: refuse the use of your data for certain purposes
  • Portability: obtain your data in a structured format

To exercise your rights, contact us at: info@prontocucci.com .

7. Data Retention Period

We retain your personal data only for the period necessary to provide our services or to comply with our legal obligations.

8. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of any significant changes on our Site.

9. Contact

For any questions or concerns regarding this policy, please contact us:

Email: info@prontocucci.com

Address: Via Andrea Doria 65, 00192 Roma Italy

Effective Date: 18/12/2024

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